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about us
Our Fees
We know that paying for psychological services can represent a significant investment.
We aim to keep our fees transparent and fair, while being reflective of the training and expertise of treatment provided by our highly skilled clinicians.
Below is a list of indicative fees.
Please note that we do not charge for reasonable contact between appointments.

Payment by health insurance
Lottie Crawshaw accepts referrals funded by BUPA. If you would like to use your BUPA health insurance to pay for appointments, please discuss this with us as soon as you can.
We do not accept payment from other health insurance providers currently.
Payment for other services
Please contact us regarding fees for consultation, bespoke training, specialist assessments, and medico-legal work.

Payment Arrangements and Cancellations
We ask for payment, via bank transfer, to be made seven days prior to the first appointment. If you are having ongoing appointments, your therapist will arrange with you how to pay for these.
We know that life sometimes throws up unexpected emergencies, and this means appointments cannot always go ahead as planned. We always try to accommodate any requests to change the time / day of an appointment. When possible, please provide a minimum of 48 hours’ notice for cancellations for therapy appointments, or seven days for autism diagnostic assessments. When minimum notice time is not given, we ordinarily ask you to pay for the appointment in full.

What our patients say
You have both been incredibly kind and nothing has ever seemed too much trouble. The information, guidance and signposting to more sources of support will be invaluable.
It was a real pleasure to talk to people who really understood the complexity and subtlety of my son’s autism...it was great to see how you got beneath the surface to get the real story from him. You were kind, empathetic, encouraging and generous.
Very pleased that we were able to take advantage of their skills to assist [our son] in getting the diagnosis and help that he needs.
This was the best interaction I’ve ever had with professionals, they were super supportive and consistently made sure I was comfortable, and really took the time to understand me and my needs.



services for all
Our Core Values
At The Cavendish Clinic, we are committed to providing compassionate and expert care in an approachable, kind, and collaborative environment. We prioritize clarity in all our interactions, ensuring that every individual receives the support they deserve with kindness, expertise, and a focus on collaboration.